Our Team
Our team is dedicated to providing compassionate, informed, ethical care for the people we serve.
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Jacqueline Moody
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Shelley Ostern
Jackie has worked in the social work and nonprofit sector for over a decade. She graduated with a master’s in social work with a focus in administration and leadership and is licensed in clinical work. Jackie has a passion for making communities better for those who live in them, and for serving individuals in a way that improves their quality of life. Her advocacy for vulnerable populations and compassion for all people motivate her to show up every day.
Jackie enjoys writing and has served in editing roles in some publications, and has work published in numerous publications. In her free time, she enjoys spending time with family and being outside as much as possible.
Coming soon!
Shelley has nearly 20 years of comprehensive experience in financial management with a proven track record of accuracy and efficiency in all financial operations. Shelley has a passion for making a meaningful impact as well as a strong desire for client satisfaction.
Cheryl Oldenkamp
National Certified Guardian
Guardian Case Manager
Western region
Email: cheryl.oldenkamp@guardiansofneia.org
phone: 712-490-9885
fax:
Cheryl graduated from Wayne State College with a BS in Psychology and is well versed in Medicaid services, including HCBS Waivers. She was a Targeted Case Manager with Woodbury County Social Services for 20 years, working with the ID and BI populations. She then worked for a Managed Care Organization as a Community Based Manager and Crisis Specialist before moving on to Director of Social Services at a local nursing facility.
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Makeba Manago
Guardian Case Manager
Eastern Region
Email: makeba.manago@guardiansofneia.org
phone: 319-830-9857
fax: (319)289-7025
Makeba has served persons with disabilities in the Cedar Valley for over 7 years. As previous direct support provider at Exceptional Persons, she transitioned into acute care shortly after graduating from University of Northern Iowa with BA in Social Work. She interned at Allen Mental Health Unit and was employed as Mental Health Navigator for 4 years. Makeba briefly utilized her skills as brain injury case manager at Brookhaven Neuropsych Rehab Hospital, in Tulsa OK. Makeba also has previous experience as social service coordinator in long term nursing care facilities. Makeba brings a great spirit to our team and strives to assure individuals are able to maintain a safe and stable lifestyle.
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Trista Stangel
Guardian Case Manager
Northern Region
Email: trista.stangel@guardiansofneia.org
Phone: 563-419-7806
Fax:
Trista was born and raised in Northern Minnesota by Lake of the Woods and moved to Charles City, Iowa when she was about 11. Trista moved around Iowa as an adult and now lives in Mitchell County. She has 3 boys who are 16, 9, and about to be 8 who keep her on her toes with sports and other activities. Trista has been in the military for 20 years and plans on retiring in the near future. She has a bachelor’s degree in Human Services and has started working on her Masters. Trista has been in the Human Services field since 2015, working as a case manager with Lutheran Services in Iowa and a mobile crisis supervisor with Elevate. She loves to help and work with people in need as it, “gives me a feeling of purpose and success. I love seeing people succeed in life and love that I am able to help be a part of their success stories through all the hard work they put in”.
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Alyx Hackert
Guardian Case Manager
Eastern Region
Email: alyx.hackert@guardiansofneia.org
Phone: 804-490-5551
Fax: (319)289-7015
Alyx Hackert serves as a Professional Guardian Case Manager for Guardians of North East Iowa, bringing compassion, dedication, and a strong ethical foundation to every case. With a background in hospice care, hospital social work, trauma counseling, and group home support, Alyx has spent her career advocating for vulnerable individuals with professionalism and empathy.
She holds a Bachelor's Degree in Social Work from Loras College and proudly follows the NASW Code of Ethics in her daily practice. Alyx also brings a strong sense of service and resilience, shaped by six years in the U.S. Army and a term with AmeriCorps during the COVID-19 pandemic.
Alyx is a member of the Guardianship Association of Iowa Network and is committed to ensuring the highest standards of care and support for those she serves.
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Mubarak Adam
Guardian Case Manager
Central Region
Email: Mubarak.adam@guardiansofneia.org
Phone: 563-419-9949
fax:
Mubarak Successfully completed a bachelor's degree in hospital management. He is an expert in areas of networking, administration communication and public relations.
Mubarak is Fluent in English and Arabic. He has strong work ethics and skills in working with clients, stakeholders and management.
Mubarak has a proven ability to communicate effectively and find creative solutions to changing circumstances.
He serves clients with their best interest in mind first and has strong knowledge of services available to clients in his area.
Our Board Members
Elaine Morse
​
Board Chair​
Deputy Finance Director
​​​City of North Bend
Position open
Board Vice Chair
Position open
Board Secretary
Position open
Board Treasurer
Anne Kruse
Erin Droll
Kolette Delperdang
Marcia Oltrogge